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Getting the perfect fit has never been easier. Skip the return and make your NC piece tailored to you.
We've partnered with SOJO to offer a bespoke alteration and repairs service so you can love your NC pieces through the seasons.
How it works
How it works
1. Book your service
Select a service and briefly describe how you would your piece tailored.
2. SOJO gets to work
SOJO will collect your item and work their magic to ensure your piece fits perfectly.
3. Tailored to you
Door-to-door delivery service from SOJO to your front door.
1. Book your service
Select a service and briefly describe how
you would your piece tailored.
2. SOJO gets to work
SOJO will collect your item and work their
magic to ensure your piece fits perfectly.
SOJO will collect your item and work their magic to ensure your piece fits perfectly.
3. Tailored to you
Door-to-door delivery service
from SOJO to your front door.
Door-to-door delivery service from SOJO
to your front door.
FAQs
How long does it take?
SOJO’s service takes around five days and 10 days to collect, repair and deliver it back to you.
How much does it cost?
Tailoring: £15 + £5 delivery
Repairs: £10 + £5 delivery
Where is this service available?
Currently it’s for UK consumers only.
How do I prepare my order for collection?
Before your SOJO rider arrives to collect your clothes, it’s important to make sure they are clean. Please pre-wash your NC item.
How do I package my clothes for collection?
For London customers, a SOJO rider will collect your clothes so all you need to do is hand them over. They will then carefully place them into your reusable SOJO package and label it with your order number.
For nationwide customers, securely box or wrap up your package, print your label and drop it off at any of the 6,000+ DPD points around the UK.
What happens if I want to return my item?
Once you’ve had your item altered it’ll no longer be eligible to return via our policy however SOJO are dedicated to making the fit work for you. Please contact our customer services team directly.