Harper offers a convenient and stress-free shopping experience that allows you to see and feel your pieces before committing to a purchase, just like in a store.

You can order up to 8 pieces to try on at home before purchasing. You must return any unwanted pieces by the end of day 5 and you will only be charged for the items you have kept.

The Try Before You Buy service is currently available across the UK, excluding Northern Ireland.

You can try up to 8 pieces at home without paying upfront.

There is no cost for the Try Before You Buy service.

There is no issuing of credit and therefore the service will not impact your credit score.

There are several reasons why your order may have been declined. Most likely, we were unable to verify your information.

To ensure that we have the best possible information at checkout, please do the following:

• Provide accurate name and address details.
• Ship to your registered billing address when possible.
• Provide a valid and verifiable payment method.

If your order is declined, no payments will be processed. you can either re-enter your information and try again, or place your order through our standard checkout. 

Yes, discount codes can be applied. Simply enter the code during checkout and the discount will be reflected in the total amount charged.

We regret that we are unable to modify or cancel orders, but you can return any unwanted items to avoid being charged by following our returns policy.

For Try Before You Buy, your try on period starts the day after your complete order has been delivered.

You have 5 calendar days to try your items on and send any unwanted items back. Please do not remove any labels or wear the pieces beyond trying them on. Any worn or damaged items will be automatically charged for.

For the Try Before You Buy service, you can easily return items via our returns portal. Please ensure that any returned pieces have the label, are unworn and undamaged or they will not be accepted and you will be charged.

Yes, any unwanted pieces need to be returned during the try on period. These returns do not necessarily need to be received by the warehouse during this period, but they must be sent off within this time frame.

The delivery charge will be taken within the Harper checkout. at the end of the try on period, we will charge your card for the pieces you decide to keep (those that have not been returned within the period). Payment will be taken from the same card which was used to checkout. Harper accepts most major credit cards and debit cards.

You will provide your card details at the checkout, which Harper will use to take a deferred payment once you have decided what you want to keep. Harper will charge the same card for the pieces you decide to keep (those that have not been returned within the five calendar days) at the end of the try on period. Harper will provide reminders throughout your try on period.

For returns made after the try on period, Harper will issue a refund once the items have been checked in at the warehouse.

If you have any questions about your order, shipping, payment or returns, please contact the Nobody’s Child customer services team here on heretohelp@nobodyschild.com